Usability testing checklist

Testing setup

Get everything ready for usability testing so the participant’s experience is seemless.

Define testing objectives

Figure out what you’re testing and why that scenario needs to be tested.

Determine flows & scenarios

Figure out what scenarios and flows should be tested.

Identify devices

Define the device & technology necessary to execute the tests.

Draft instructions

Pre-plan the instructions for participants in plain language.

Find participants

Determine what people would be helpful participants.

Minimize bias

Try to avoid skewing the results with your personal opinions.

Observe participants

Observe the tests and listen for their feedback.

Observation results document

Use a copy of this document for every task & scenario to be tested.

  • User Facilitator observations Participant feedback